Total Disaster From Start to Finish
Went from bad to worse to nightmare. It is one thing to put up with wrong quote, multiple missed appointments when we took day off but to but up with all the headaches and see you new floor is not what you were sold brought us to tears. Installed floor was completely different from what they showed my wife in store. Apparently we bought inferior flooring but paid Home Depot prices. There is a confidence level you get with the big box stores and now I know why. Biggest mistake of our lives to this point was walking into Overstock. Should have walked away when we heard owner yelling at customer. Never again.