A total gem
I got Bob's name off the sticker left on the garbage disposal that was here when we bought the house. He answered my calls and emails promptly, gave a reasonable quote, and then made an appointment to come here. Then, I did a terrible and out of character thing. I forgot to cancel the appointment despite my husband having fixed it himself (I blame being a sleep-deprived mom of a 2 month old and 19 month old). Bob showed up and did not charge me for his visit, despite the inconvenience to him. You will not find a more stand up guy.