Member since 2/24/2013
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Atlanta Re-Roof Specialists, Inc

Posted on: 2/24/2013

Didn't Fix the Leak and Poor Communications

We were referred to this company and I have used them twice. They offer a reasonable price but it took 3 weeks to get them out and multiple cancellations and no-shows in that time, making planning my busy schedule impossible. On 2 days, I was waiting here for someone and they did not show. The two workers that finally showed up were not the owner who had inspected the leak and did not speak English much at all. They never came inside to look at the leak but said they knew what to do. I heard some hammering on the roof and they left. One week later it rains and the leak is still there. If your only job is roofing, failing to patch a small leak in 4 weeks is failure. Mr. Dalby is very nice and professional and I think he is a good person, but maybe he has over scheduled his firm or taken on lower-wage laypeople to do the work. Either way, I don't have the time to spend month getting a simple leak fixed. I will go elsewhere.

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