Member since 2/25/2013
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Atlanta OxyMagic

Posted on: 2/25/2013

Big Dissapointment

Iwas look­ing for­ward to hav­ing my car­pets cleaned by Oxy­magic of Atlanta only to be very dis­s­a­pointed in the end. I sched­uled an appoint­ment over the phone explaining that I needed my basement carpet cleaned for pet dander and a general cleaning for my living room. My original appointment day/time was rescheduled the same day I made it. The day of my appt I received a call from Steve (the guy who was supposed to do the work) asking if I could reschedule again. I said absolutely not. It came across through conversation that he didn't want to work on Sunday (the day of my rescheduled appt). He then called back a hour before the appt time stating he was almost out of the carpet cleaning solution for pets and asked if I could reschedule until he gets more. Again I said no getting very frustrated. He then went on to tell me that the Oxymagic service doesn't give a very thorough cleaning and if I had a pet on my carpet I may want to look at a steam cleaning service. I told him that his company had wasted enough of my time and that I would find someone else to clean my carpets. I absolutely do NOT recommend this business.

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