Member since 2/27/2013
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SmileScapes Dentistry-Robert Woods DDS

Wow. And I don't mean that in a good way

I've been a patient here for a while. It's very disappointing to see such high turnover. After dealing with a very incompetent front desk for years they finally landed someone who really knew what she was doing. Well she left sometime early last year. When I went recently I see they had to hire what seems to be 3 or 4 girls to replace her. Too bad, because she still did a better job then all them combined. I thought it strange when she left, she really knew what she was doing. But now! My favorite hygienist is gone and I don't know if I'll be returning. I think Dr. Woods is a great dentist but I have to wonder "what's going on that they can't keep a decent staff". I've worked corporate all my life and I've seen great employees come and go. The problem usually falls in the hands of poor management. I use to really enjoy going to my 6 month visits. Liz was so personable and detailed. I considered staying but after much thought I can not. There is a reason why those girls left and it just doesn't sit well with me.