lessons_learned
TRUST RATING
Member since 3/01/2013
Reviews 1
Average Rating

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Delta Appliances & Electronics Service posted on 3/1/2013
Not Trustworthy, Unprofessional, Horrible Cust. Sv
Do not trust! He came on 2/27, looked at fridge, said we needed a new compressor, didn't have the part and needed to order it. Said he'd return the next day 9-12. He called at 9:22-said he was on his way. At 12:15, my husband called-Said he was on his way. At 1:33, he calls and leaves me a VM saying he's on his way. He shows up at 2:30 with the wrong part, leaves a little after 3-says he'll be back in about an hour depending on traffic-shows up at 8pm. He wouldn't answer me when I asked about his perpetual lying about being on his way and why he didn't call us. He said he told me he had to take care of a few other customers, which is a complete fabrication as he never mentioned this to me. I gave him the option to refund our deposit and leave. He would not, then asked my husband, "can you do something with her?" he would not talk to me and kept avoiding my question about his boss' information-I BELIEVE HE'S THE OWNER AND EVEN LIES ABOUT THIS. After he finished at 11:10pm, I assured him if we could verify the temperature was correct, then we would pay the remaining balance. He wanted to charge my card, then if the fridge wasn't working, suggested i call the credit card company and dispute the charge. He got that idea from a dissatisfied customer-see 2/27 review! There's absolutely no warranty as we will never use him again. Loss of $326 deposit, $200 food/school bonus, 14hrs life, 4hrs class, 4hrs work. Fridge STILL not proper temp after 24hrs-we have to buy a one!!!
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