Member since 3/03/2013
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CER Custom Renovations

Posted on: 3/3/2013

What a nightmare

We hired CER to remodel the bathroom in our new house. From the beginning we were extremely excited. Chris made it sound like this was going to be exactly the room we were looking for. He promised the entire job would be done in 2 weeks (so that it would be completed the day before we moved in). He then began to be very hard to get a hold of. His contractors wouldn't show up on time and would work until all hours. What was supposed to be a 2 week project turned into a 6 week project with him guaranteeing us literally every time we talked to him that it was just about over and it wouldn't last more than 1-2 days more. We had told him what our budget was and every place he told us to go to was so overpriced it was ridiculous. For example, the place he sent us for fixtures didn't have anything less than $150 per fixture. He also underestimated the amount of tile we would need 3 times; causing us to have to go back several times and spend 3x the amount of money we had budgeted for tile. I would not recommend CER renovations at all. We are finding more issues everyday as we live with their work. They did not patch a part of the drywall and the toilet paper holder is falling out of the wall. They "redid" the plumbing but used all used fixtures that we had to replace 6 months later by hiring another contractor. They also put the hot and cold plumbing back in backwards and we are having to go behind the shower to find out what is causing the water pressure issues.

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