Member since 3/05/2013
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Jim Ellis Volkswagen of Marietta

Posted on: 3/5/2013


My brand new (1 month old) Jetta's engine was destroyed at a 3rd party oil change facility. The whole situation was a complete NIGHTMARE. Even though none of this was VW's fault, the service dept (D Walski) and (D Bush) went above and beyond to transport my vehicle from TN, and install a new engine. I then traded it back in with VW Marietta for the exact same Jetta. Justin Wagner worked with me for a month to help me find a comparable Jetta for a great price. I really appreciate all of you and just love my 2nd Jetta of 2012;) I'll see everyone at the DEALERSHIP for my 1st oil change! Cheers, Nikky Williams

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