Terrible Customer Service
I have been using company for several years. They have repaired a seal on shower drain twice that leaked through downstairs ceiling and other plumbing repairs. The leak happened again and called to discuss getting a repairman but wanted to check warranty. The representative told me that she has no record of the repair, only the service call and notes stating that we would repair ourselves. After several minutes of discussing if it would beneficial for me to pull my records, I realized I was getting nowhere. I told the representative that I will no longer be using company and she said, "Thanks, that is awesome!"