Your checker doesn't check very well!
We used them twice - the first time they did ok - I had to show them a couple of things they missed and they assured me they would always clean them from then on - I did this in front of their person who checked on the jobs to make sure they were done right.. The second time they job was worse - the floors expecially were smeared with some kind of sticky cleaning solution. When I called to complain after they had left they questioned why I did not complain while they were there. I told them I was out and noticed the poor job when I got home, besides, what happened to the person checking on the job? This was on Friday and they assured me they would come on Monday to fix the problem and would call over the weekend to set a time for Monday. I didn't want to have a dirty floor all weekend so I cleaned it myself, thank goodness. They never called but showed up at 3PM on Monday and I was not there to let them in. Not very good service or very professional. I also have two sweet golden retreivers. One of the maids was terrified of them so my husband had to spend two hours each time they cleaned holding the dogs or sitting on the deck in the cold so she could clean. Knowing I have two dogs, couldn't they have sent another maid that was not so scared of dogs? What if we were not there?