quiltmom
TRUST RATING
Member since 3/07/2013
Reviews 4
Average Rating
Helpful Votes 1

SwissWatchExpo

Posted on: 1/13/2014

Rip off Con Artist

Bough a watch for a Christmas gift and although they have a 7 day return policy and I was purchasing on Dec 12th they said since it was a Christmas gift and we would be traveling out of town until mid January we would be able to return it . Watch is too small - will not fit my husband's wrist. This has never happened before. He is only 5'9" and always has to have links removed. Must be manufacturing defect. They can add links for an additional $300. Are you kidding - on a $3000 watch? And they have completely forgotton the extended return policy!!! What a shoddy operation!!!

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Gomes Cleaning

Posted on: 3/7/2013

Used to be good - lost their good cleaners

we used them for about 8 months last year and they were awesome - in November the people who were cleaning our home left and were replaced by new cleaners - we tried two other sets of cleaners - not good - not awful but not good either - we had to go over after they left and do the things they missed. Wish we could get our old crew back!!

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Did not care to make it right!

Used them once - they missed dusting my electric curlers and my husband's watch winder. MIssed the top of the washing machine. They did not wash down cabinet fronts. They dusted with a dirty swifter that just put the dust in the air and it just fell back down. They did not pick up things and dust underneath them. We had requested they clean the patio - they forgot. They were supposed to come between 1 and 3 - came at 4PM after working all day and were tired. I am sure that affected the job. They were being paid by the hour but wanted to go home. I watched them mopping floor and it was not coming clean so questioned them and they kept on mopping. Pulled out my mop and cleaned a small section they had already done and showed them the dirt I picked up and they kept on mopping - they just did not care. Called for help and they volunteered to come back and start over but I would have to show them each thing they missed and pay again! Really??

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Your checker doesn't check very well!

We used them twice - the first time they did ok - I had to show them a couple of things they missed and they assured me they would always clean them from then on - I did this in front of their person who checked on the jobs to make sure they were done right.. The second time they job was worse - the floors expecially were smeared with some kind of sticky cleaning solution. When I called to complain after they had left they questioned why I did not complain while they were there. I told them I was out and noticed the poor job when I got home, besides, what happened to the person checking on the job? This was on Friday and they assured me they would come on Monday to fix the problem and would call over the weekend to set a time for Monday. I didn't want to have a dirty floor all weekend so I cleaned it myself, thank goodness. They never called but showed up at 3PM on Monday and I was not there to let them in. Not very good service or very professional. I also have two sweet golden retreivers. One of the maids was terrified of them so my husband had to spend two hours each time they cleaned holding the dogs or sitting on the deck in the cold so she could clean. Knowing I have two dogs, couldn't they have sent another maid that was not so scared of dogs? What if we were not there?

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