joFhOnS
TRUST RATING
Member since 3/08/2013
Reviews 2
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HomeLife Warranty Protection

Posted on: 3/8/2013

Pretty impressed with this warranty company!!!!

Before writing this, I did read a few of the other stories on here... Wow!! You must not be talking about the same HomeLife company we have, or there alot of you that are cheapskates... We've have had about 4 different warranty companies over about 5 yr span and this is hands down the best of them... Example: A few years back, we had a big name warranty company when our water heater went out, they, the warranty company we had then told us because of non maintenance they weren't covering anything... Checking around we found that the avg. price of having a water heater properly put in by a professional,not just slapped in, was about $1000 .... Now fast forward 4-5yrs. We have a different home and home warranty.. We purchased a home that was about 10yrs old nice and cozy.. Well one day my water heater went out and was leaking from what seem to be everywhere.. Now of course it's an older home and after seeing what was there, obviously no maintenance was done.. We called and they sent someone out to check it out and We were figuring about $1400-1500 given cost of inflation and all plus any taxes... the guy showed up within 48hrs, only because me and the wife had to work so we scheduled when one of us were going to be there.. Long story short They were awesome, and was very professional and reasonable.. But there again We wanted it done right the first time and not looking for something for nothing!!! HLHW You will always have our homes!!!

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Expert Mechanical

Posted on: 3/8/2013

These guys are truly experts!!!!

Our water heater went out and these guys were the ones that were sent out by our warranty company, they took me and my wife step by step through what was going on and why it needed replaced and what had to be done in doing so... Their plumber was very informative and very professional and the price was very much within reason.. They came out and rebuilt the stand better than the old one by far, changed out the water heater among the other failing parts and components, and was amazingly fast and we have absolutely no leaks and it's working like it should.. The plumbers name I won't say, but he had 29yrs experience and it showed both in his quality of work and his professionalism.. He was great.. just ask them to sent either their Senior Lead plumber or the Assistant lead out, either of them we think you'll be glad to have!!! Thank you Expert Mechanical, and tell your guys they are great and keep up the good work!!! AMAZING!!!!

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