johanas007
TRUST RATING
Member since 3/08/2013
Reviews 1
Average Rating
Helpful Votes 0

Great company with Great service

Called Thrasher to come out and fix about 8 items in our home that were minor but very annoying items that had been caused by our original home builder's poor installation. I made an appointment by calling in for a few days later. Day of service appointment, Ben Barrett first called to let me know that he was on time and would be at our home within 35 minutes. When he arrived he was in full uniform with name tag, very professional and cordial. He put on cover-ups over his shoes as to not track anything onto our floor before entering. He entered and greeted my 3 year old daughter and mother in law who only speaks Spanish (and he spoke pretty good Spanish as well). We walked the space and discussed the issues and he listened intently and asked questions without interrupting once. He then said he would write up all the issues and come back in with otions on how we could fix the issues and allow us to make a decsion based on our budget and needs. I decided to have him do everything on the list except one item that was more of a suggestion and not a neccessity. Ben was not pushy in anyway, we agreed on services and price within minutes and he began work. He stayed all day and finished everything. He called to notify me that he had completed the job and I told him I was on my way home. He said he would wait so we could review the work and make sure I was happy. Reviewed all of the items and he explained all of the work which was perfect. I highly reccommend Thrasher and Ben.

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