IntegrityNot
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Member since 4/11/2013
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Bynum Plumbing Inc posted on 4/11/2013
Bait & Switch
Bynum is a classic bait & switch operation. I contacted them at the Home Depot 800# for hot water heater installations. After anwering a few basic questions, they gave me a very specific quote of $379 over the phone. When the serviceman arrived, he said he needed to make some changes to the work order in order to meet city inspection requirements. His revised quote was $1175, not even close to the original quote. I sent him on his way. Another plumber installed the heater for less. He did not make any of the "required" changes that Bynum said were necessary to meet city specs. A city inspector came out a few days later and said everything was in compliance and passed the installation with flying colors.
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