Fair, Professional, Courteous and Honest!
There were some challenges with my installation due to a bit of confusion about getting the right parts. The technicians, Chris and Issac, were very courteous and kept me constantly informed on what was happening. Though it took many more hours than we all anticipated, they never, for one moment, lost patience with me or the entire situation. They were completely dedicated to getting it done right and to my satisfaction. I cannot say enough about their professional behavior under trying conditions! My thanks to them and Casteel for doing the right thing. Job #69345