Customer12345678
TRUST RATING
Member since 4/24/2013
Reviews 3
Average Rating
Helpful Votes 0

Progressive Plumbing

Posted on: 6/22/2013

Second good experince

After having Daniel come out to install a new kitchen faucet on our first need, Ken came out yesterday, and he provided the same great service. Progressive was again able to come out the same day, which is so important with plumbing issues. Our kitchen plumbing was old, and clogged with a lot of debris. Ken and his assistant replaced all of the old pipes with new ones, and cleared the lines out of the house so everything flows great now. They cleaned up thoroughly, so you did not even know they had been there. The job looks great. Ken and his assistant were both very pleasant, and very knowledgable as well. Pricing was fair and reasonable, as it had been the first time. It is wonderful to find a trade that you trust.

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Ace Roofing Co Inc

Posted on: 5/23/2013

DO NOT USE ACE ROOFING

Eric is a good salesman, but beware; his work is executed poorly, and if you need repairs, watch out. You won't see him on the jobsite, unless you halt work, like we did at one point. We had a difficult time communicating with his staff, and this led to problems throughout the job. We bought a roof, new skylight, and guttering from him, and we had huge problems with all 3! The gutters pulled away from the house, and during a huge rainstorm, we wound up with a flooded basement. On the other side of the house, the "no clog" gutters began clogging almost immediately, and Eric forced me to chase the gutter contractor myself. After weeks of no call returns, then scheduled appointments they did no shows on, they finally showed up once the "lawsuit" word came up. They incorrectly measured my skylight, then when it did not fit, they wanted to cut into my house to make it fit, rather then just getting the right skylight! I finally put a cease order on the work until they agreed to get the correctly measured skylight. I had a big roof leak within warranty, and they did come out and did a temporary repair. It lasted till just outside the warranty period, then begain leaking again in the exact same spot. Analysis by another roofer with good reputaton showed several flaws in their roof design (not taking pitch of the roof into account, and that the skylight was not installed correctly in the first place. There are lots of good options out there. Stay away from Ace Roofing

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Kendrick Plumbing of Marietta

Posted on: 4/24/2013

Poor customer service.

Customer service is terrible, even on the sales side. Can't get them to return calls! Spoke to a representative one day, and when I called back to order the work, the call taker would not honor the quote from the first rep. Asked someone to call me back, yet two days later, after two messages, nobody calls back. If they are this responsive in the sales side, I can't imagine what service must be like.

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