A polite, punctual plumber, Thorsten, quickly assessed a cracked sewer pipe as the cause for water in our basement. He took the time to explain the cause, answer all my questions, and provide a written quote. Since the pricing was competitive, I had him install a faucet inside prior to beginning the sewer pipe replacement. He completed both jobs with excellent results, and cleaned both areas. I'll definitely use Atlantis Plumbing again, based on Thorsten's superb service.