Bluesky33
TRUST RATING
Member since 4/26/2013
Reviews 2
Average Rating
Helpful Votes 1

Estes Heating, Air, & Plumbing

Posted on: 5/30/2014

Repaired Wrong A/C Unit

Estes repaired my neighbor's A/C unit rather than mine. Their tech got the street number wrong. Estes management wanted to know if they waived the $59 svc fee would I keep them. I requested they refund the $149 1-yr service contract fee instead. They refused. Their mistake cost me a day's salary, considerably more than $149. We all make mistakes, but Estes doesn't stand behind its work. I guess they really don't need our business.

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Atlantis Plumbing Inc

Posted on: 4/26/2013

Superb Service

A polite, punctual plumber, Thorsten, quickly assessed a cracked sewer pipe as the cause for water in our basement. He took the time to explain the cause, answer all my questions, and provide a written quote. Since the pricing was competitive, I had him install a faucet inside prior to beginning the sewer pipe replacement. He completed both jobs with excellent results, and cleaned both areas. I'll definitely use Atlantis Plumbing again, based on Thorsten's superb service.

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