When my watch needed the battery replaced several years ago, my husband took it to RK&Co. They replaced the battery for free; didn't expect a purchase or fee in return. So, when one of the prongs on my diamond engagement ring was bent, and the clasp on my diamond tennis bracelet snapped, my husband recommended I take the pieces to them. My ring looks like it did the day I got engaged! A wonderful job done by a friendly crew for a fair and competitive price. We will definitely return for future purchases and repairs!