Member since 5/06/2013
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ARS Universal Heating & Cooling

Posted on: 5/6/2013

Poor set up, but Technician made up for it

Very poor customer service, they completely messed up the appointment time (we confirmed a scheduled service for sometime between 9-1, but they had us down for 1-6 somehow). I called at 12:30 to inquire, after a little back-and-forth, they sent out a technician who arrived 45 mins later. The Carton P was a great technician and very thorough. He deserves the stars.

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