I couldn't be more impressed
John came down to look at our 12 year old 40 gallon water heater today. The pilot light wouldn't stay lit so he advised that we replace the thermal coupler. I had actually been wanting a new tankless unit. Our current unit isn't large enough to run a full hot bath. I decided to go ahead and order the new tankless unit. I was reluctant on spending that much on a new unit but I figured it wasn't worth fixing a unit at the end of its life cycle. Low an behold I got home from work and tried to light the pilot one more time and IT WORKED! I called AllGood after 8 pm and they cancelled my order for tomorrow! Amazing! Michelle was on the phone and she was SO kind about it. She completely understood and assured me she would cancel the 3k order no problem. Wonderful service! Their prices were very reasonable too! My neighbor mentioned another plumber was going to charge them over 1200 MORE than AllGood was going to charge me! Rest Assured as soon as my water heater finally dies I will call AllGood and only AllGood. John and Michelle are both great!