Member since 5/13/2013
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Patriot Painters

Posted on: 5/13/2013

Poor Customer Service

They painted our home just over a year ago, and since they did an okay job my husband and I decided to call Don back to see if he could do a repair on the siding for us. At first he said yes, yes no problem. Said a guy would be here and he never showed. When we called back he went into detail about his finances and how busy he was collecting debit, but said maybe next week. I called him back the next week, and he yelled at me stating he did not cause the repair and would not fix it. Keep in mind we never asked him to do this for free, we wanted him to do another job (open a new invoice) of us. This was the worst customer service experience I have ever had. I would not use him ever again!

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