Member since 5/18/2013
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Direct Build Home Improvement

Posted on: 5/18/2013

Would Not Recommend.......

I hired Direct Build to: install frameless shower doors, clean & repair my gutters, replace some bad wood trim and some painting. The only part of the job that was done professionally and as expected was the initial part of the project with the crew that installed the frameless shower doors. The quality of work on the wood replacement, gutter work and painting was very low quality and the crew that handled that part of the project was very unprofessional and sloppy. I had to make several calls to Direct Build about that crew disposing of paint in my yard, and low quality painting, as well as the crew member telling me my gutters had been cleaned of all debris -when in fact that had not been cleaned, but I guess he thought that since our home is fairly large that we weren't going to climb up on the roof to check and confirm that the gutters were all clean as he said they were. And true enough the gutters were still full of debris and leaves. After much back and forth, they had a supervisor to come out and watch over the crew to ensure work was completed as expected, but The manager Robert was rude and difficult to deal with. Although the shower doors turned out great, I would not recommend them to anyone due to all the other issues.

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