Bought new home and needed rooms cleaned. We also wanted our 2 story condo cleaned before putting it on the market. I wanted to see the service on new home before letting this co. do entire condo. A very very nice lady that I spoke with, gave me a price, for the new home( no hidden or additional charges. Their website showed no hidden charges as well. Great! We later decided just to get new carpet for the new home, and just clean the carpet in the basement. We still wanted the entire condo done after we saw results from the basement cleaning. Now we called them about 2 weeks later on today and talked to Brian. He now told me that because the job was so small in the new home, that he had to charge us 150$ to come out as a service charge. His reason was because they have to fill truck with gas that is expensive and they have to pay a tech, $15 hr.????.
I asked why it is not on the websites. he stated that the charge was not added because the job was bigger. I have to say that I will not call them to clean my small job basement,and they will not be cleaning my condo either. In this economy, it must be a luxury to say a few rooms are not enough money for me!