They got my service right the first time they cleaned. It's seems like I have to change maid service about every 2-3 years. Each time I change it is stressful because I have to go through a couple different services to find a good one. What a relief when I used Its Maid Day. They asked me a bunch of questions upfront before we started service. They set up my work order with a bunch of details that probably would have taken a few cleanings to get right. I was so very pleased that they got my service right the first time. Very impressed.