Excellent from start to finish
I had a complete system install done and am very pleased with the results. I will break it down by area:
Salesperson - I had several companies to the house in getting quotes. Bobby was the nicest and most honest to what truly matched my 50+ year old house. He clearly explained options and equipment better than other companies. He provided immediate quotes and feedback which never changed.
Service - My existing system broke for the second time in a month (prompting the search for a new one). Casteel fixed my unit to get me through my install date, showing up after hours to do so.
System Install - Chris and Isaac are great workers. They discussed what was to be done, prepared the site and completed the work as promised leaving no mess (even cleaning up extra areas in the crawl space)
This included new duct work in a crawl space that has made a huge improvement to air flow in a clean layout.
A new AC and heater that looks and sounds great.
New vents in the home taking care not to damage flooring and cleaning up the area inside.
A new thermostat with walk-through for the setup and use.
A promise to follow up in a few days if any adjustments are needed or questions arise.
Overall they have provided a huge improvement to the house which will add to savings in my bills and comfort in the house.