Member since 6/21/2013
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Alpha & Omega Appliance Services

Posted on: 6/21/2013

Stay away from this company!!

I should have known it was going to be bad when the repairman knocked on my door leading out to the garage versus the expected (and more respectful) front door as repairmen should always use. When I questioned this, I got some lame excuse that he didn't want to have to walk through the house. I was expecting a free quote to tell me 1. what the problem was and 2. the cost. Instead, after just 5 minutes of listening and looking at my dishwasher, I was quoted a ridiculous price and told the part would be available a couple of days later. When I said I might as well just buy a new one, he demanded $50. I kicked him out of my house. No way am I paying $50 for a 5 minute look over. No one ever offered a free quote when I initially called, which they claim on their website. Instead of apologizing for misleading me, I got a combative defensive argument. Do you really think I'm that stupid? Pack your sh&! up and get out!

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