Atrocious. Hired them to do a basic yard cleanup, and they showed up 4 days late. After which they only cleaned up 1/8 of what they were supposed to clean up and claimed they had no idea they were supposed to clean up the entire yard - although it was clear in every communication we had.
They didn't bag anything so that it would actually be picked up by the city, so the bit they actually did do, had to be re-bagged.
When I called Chuck after coming home and seeing so little of the work done, he acted surprised - it is clear that he doesn't supervise his workers or check in on jobs.
I hired another yard company to complete the job. A week later Metro Lawns reached out to see if I needed them to 'complete' the job. When I said I didn't as I had hired another company, they actually had the audacity to tell me they were going to send me an invoice for the 'work' they completed. Complete, and total insanity. Stay away.