I needed to have the carpet in my entire house replaced and my neighbor highly recommended Brandi Carpet. I called Chris Brown, the owner, and scheduled a time for him to come by. I immediately felt a good rapport with him, and that has continued to this day. Chris has a wealth of knowledge about the whole flooring industry and answered all of my questions, providing additional information besides. I selected the carpet I wanted(at a good competitive price by the way), and it was properly installed. Brandi Carpet has great veteran installers. A few months later the carpet started showing signs of a problem. Chris got right on it and had an inspection done.
Long story short, the carpet was defective, but the manufacturer would do nothing about it. After many unsuccessful attempts to have my carpet replaced--all the while keeping in contact with me, Chris said to me, "You've waited long enough...I will personally replace your carpet at my expense." And that is exactly what he did! He took care of everything! He took care of the new carpet, the installation, and the moving of furniture. He even had four rugs made for me out of the new carpet to place in front of chairs, doorways, etc. My new carpet has been installed for almost two months now, and it is perfect!
Brandi Carpet is a wonderful company, with hard-working, honest people; and Chris Brown is a man of great integrity. Without reservation, I highly recommend them for all your floowing needs.