QuinnF
TRUST RATING
Member since 7/10/2013
Reviews 2
Average Rating
Helpful Votes 0

East Cobb Eye Center

Posted on: 7/10/2013

AVOID: No return on eye wear + no upfront estimate

Purchased a pair of Oakley glasses and was NOT told that there was NO return policy. They have a sign, but I didn't see it because the sign is located at another desk where I was not sitting. I go back to the office today and was told that they could not take my unopened unused glasses back. HOW stinking rediculous is this? I've purchased Maui Jim glasses before from my eye doctor and was never told this. Every eye care center HAS to have an agreement with the manufacturer to return merchandise. Also, I paid $100 out of pocket for an eye exam with VSP, which has never happened to me. When I made the appointment, I gave them my insurance information and I would have appreciated an upfront estimate so that I knew what I was in for. DO NOT GO HERE!!!

  • Overall
  • Quality
  • Service
  • Value

No return policy on eye wear + no upfront estimate

Purchased a pair of Oakley glasses and was NOT told that there was NO return policy. They have a sign, but I didn't see it because the sign is located at another desk where I was not sitting. I go back to the office today and was told that they could not take my unopened unused glasses back. HOW stinking rediculous is this? I've purchased Maui Jim glasses before from my eye doctor and was never told this. Every eye care center HAS to have an agreement with the manufacturer to return merchandise. Also, I paid $100 out of pocket for an eye exam with VSP, which has never happened to me. When I made the appointment, I gave them my insurance information and I would have appreciated an upfront estimate so that I knew what I was in for. DO NOT GO HERE!!!

  • Overall
  • Quality
  • Service
  • Value