Hansenelli
TRUST RATING
Member since 7/17/2013
Reviews 1
Average Rating
Helpful Votes 0

Best service company I have ever called

Our AC unit had sprung a leak (or so I thought). It flooded our small room where the unit is. We called Triple M. We had used them before and were very satisfied. Martin came within 30 min. I had thought that maybe the pump had stopped working that pumps out the condensation. I also had it pulled out and was checking it outside when he arrived. I plugged it in and it was working. So He went in and did some trouble shooting. He could not find the source. And since I had turned the unit off when I first saw it, he said the coil could have iced over. And then thawed causing the flood. He told me to run the unit again and if it leaked again to call him. But don't turn it off. He would not charge me anything. (Amazed). Well it flooded again. I called him back(it was now after 9pm. He came right over. We finally discovered that the pump was only working once in a while and was now overflowing. He said he did not have one in his truck but I could get one at Home Depot. If he got one he would have to mark it up and charge me labor. So I did. And once again would not take any money for his time. Unbelievable!!! He won my business forever!

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