Member since 7/21/2013
Reviews 1
Average Rating
Helpful Votes 0

Surprised at the lack of responsiveness!

I called the company on Monday, June 24 and asked to have someone provide a quote to replace the roof on my house. On Wed, June 26th I received a call from a salesperson who said he would come to my house the next day and leave a quote, which he did. On Friday, June 28th I left a vm on the salesperson's cell phone asking that he call me as I had reviewed the quote and had questions. To date, July 21, I have not heard from the salesperson. I would think that it would be standard practice for a salesperson to follow-up with a potential customer after leaving a quote but certainly a call is in order when a customer leaves a vm stating they have questions. Needless to say, I have moved on and selected another company.

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