Called this company on 7/5/13 need tank pmped and quote to repair chamber and add 100ft of new onto existing system, two men came on sat 7/6 8am. Prompt very nice and took care of my yard when removing tank lid. He quoted $650 for repair and $1800 to add extra 100ft. after 3 dates made and cxled by bAbsolute we get a call on 7/16 that quoted price is too low need another $1000 to start. on top of that the proposed 100 will not work in the area the guy on 7/6 said would be no problem. I had taken up sod, removed block wall, took apart steps and peeled back putting green in preparation for proposed work for nothing. Spoke to James the owner/ or one of the owners on 7/16 at 2:35pm who said he would mail us a check for $700 to help with putting yard back together. No check yet, called office and spoke to Stacie on week of 22nd she to have James call, no call yet. I called James on Monday 7/29 4:35p he said he had authorized payment it was probably due to the company switching banks but he would have me a check by friday 8/2 if he had to drive it to my house himself. Well its friday mail has ran and no check. I called him and left message. Will have to wait and see if he comes by midnight but at this point not holding my breath. If ownership is not trustworthy what does that say for the company?
8/8/13 Finally spoke to right person, Craig, who desiring to satisfy customer and do right by the company had me a check by Saturday 8/10/13. I would use comp again to pmp my tank.