Member since 7/28/2013
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Bob's Heating and Air

Posted on: 7/28/2013

Customer Service Still Exists

I found Bob by doing a local search of Honeywell contractors to install a whole house dehumidifier which was one of several needs I had at the time. Bob provided a quick response and a fair price for the unit. After his arrival I inquired if he could help with some of the several issues I was having with air quality in my home. He was very knowledgeable and did allot of investigating on his own dime to help me determine the cause of my issues. I asked him to go ahead and replace a good portion of my ductwork which he did for a fair price and personally oversaw and inspected his crews work. It is nice to have the personal attention from the owner of a company which is hard to find these days. No middle man, no salesman, etc. Just one point of contact and one person responsible. Working with Bob was literally a "breath of fresh air" after dealing with the typical HVAC contractors in the Atlanta area. I would not hesitate to recommend him to anyone and plan to use his services in the future.

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