Worked with Doug- he was great! Easy to understand, and did an excellent job investigating any visible signs of previous/present issues in the home.
Both the homeowner and buyer (myself) were present- he worked well with both of us and had the documents back to us via email link by the close of the day.
Would hire again, as with any person who is human there is the potential for error. We had to mention an item I noticed that he did not pick up on (74% humidity in the wall so it was an issue indeed) and later realized something he said needed fixed did not because with a bit more investigation there was a proper set up. Never be afraid to ask questions!
Overall very pleased and their price (with coupon) was in the range of other companies I queried. I have to say it again, Doug was great!