I called RTA with an emergency situation and they were able to come out right away to install my security system. Reb and his wife are very sweet people. We called several places and didn't feel comfortable with any of them. When I called RTA and spoke with Reb,I felt that he was extremely knowledgeable and took my situation VERY seriously. I hadn't slept for about 2 nights, finally after my alarm was installed I slept peacefully with no worries. If you are looking for a company who truly cares about your safety, RTA is the company for you. I highly recommend them!