Member since 7/31/2013
Reviews 1
Average Rating
Helpful Votes 0

Sterling Air Services, LLC

Posted on: 7/31/2013

Best Customer Service Hands Down!

Last night my A/C unit started making noises in the middle of the night and I knew I would need someone to look at it right away being that weíre in Arizona and itís summer time. I asked for some recommendations from the community on one of our local area Facebook pages and Sterling Services came up several times. I called first thing this morning and to my surprise, they said they could have someone come and look at it today! At this point I was already in awe of the great service, but there was even more to come. J.D. McNeel from Sterling Services called to tell us he was in route, and arrived right on time. He diagnosed our A/C issue, explained our options, prepared the estimate and ordered our parts for the repair from the OEM. He even came back later this evening with parts in hand and fixed everything all in one day at a very fair and reasonable price! J.D. was very professional, courteous, and answered all of our questions. He even took the time to talk with us about other ideas and questions we had and to then write up some additional estimates for that work while he was here in our home. I cannot say enough great things about our experience today, itís great to know that there are still some businesses who will go above and beyond to offer great customer service and satisfaction! I will highly recommend Sterling Services to all of my family and friends or anyone who asks.

  • Overall
  • Quality
  • Service
  • Value