craigy03
TRUST RATING
Member since 7/31/2013
Reviews 2
Average Rating
Helpful Votes 0

Very good customer service and knowledgeable tech

I called several garage door companies to get quotes for replacing the springs on my garage door. Bill called me within minutes of my request. I had done a good bit of research and all of Bill's answers and guidance were in line with my findings (which was not the case for some other companies) and he also provided additional useful information. The price he quoted was reasonable and was the price I was charged. I felt like Bill was really interested in customer service, which does not exist with some service professionals. Greg showed up in the specified time frame and quickly put up a new torsion bar and springs. It was obvious that Greg has been doing this for some time and he did a quality job in under an hour (and made it look really easy). I will definitely recommend Habpro to my friends and neighbors. One item of confusion... what does Habpro stand for? According to Greg, it is Home and business professionals

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The Trusted Toolbox

Posted on: 7/31/2013

Well planned professional job

I had an external vent installed for my microwave/range hood. Frank V. did a very good job planning (and looking at several options), to make sure the 6 inch ducting would fit before cutting into the cabinet (the fan placement and 6 inch duct made this very tricky). The job was well done and looks good inside and out. It took a couple of weeks to schedule the work after I accepted the quote. I would have appreciated some updates on the time frame for availability. I will use Trusted Toolbox again for my projects and recommend them to friends and neighbors.

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