Member since 8/04/2013
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Matthew's Tree Service Inc.

Posted on: 11/7/2013

Unprofessional and rude

We had a tree fall on our house earlier in the year & I called Matthew's Tree Service because of the good reviews on Kudzu. I wish I hadn't. The whole process was a fiasco & there is not enough room to write the whole story, I've put some examples below: -Arrived 2-3 hours later than what I was told -Crew argued loudly amongst themselves, made us uncomfortable -Rolled logs from tree down landscaped retaining wall. Cracked & chipped bricks and ruined plants -A "mason" came to fix wall, did not replace chipped bricks and mortar slopped on top of wall -Matthew yelled and hung up on me when I asked to have the wall redone. I was also told the chipped bricks were already there and the vegetation was going to grow over the wall anyway (it doesn't, we keep it trimmed) -Exorbitant pricing -Called me "hun" throughout process -Office people were rude -Had to call several times to get a call back and got rushed off the phone or hung up on more than once. -And last, but certainly not least, Matthew said he didn't care if I died from cancer. I assure you that everything above is true and I suggest you stay as far away from Matthew's Tree Service as possible.

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