Good for one day jobs but not long jobs
I previously had a great experience with Steve replacing my sewer line. It was a one day job. I hired him again to replumb a house I bought. My husband and I (experienced renovators) asked him several times if he had other jobs right now or if he could complete the job on a full time basis. He assured us twice that he had no other jobs and would be finished by the weekend,
It is obvious he has a day job - he never shows up before 6PM. Several times he told us he would meet us a certain time and didn't show up for hours. Once, it was three hours, the second time I had to chase him down after 5 hours because he wouldn't answer his phone. Steve seems to be qualified as a plumber but is also very comfortable lying to his clients.
In addition, we later found out that much of the work was incomplete, and Steve would not come back to fix the problems. At one point, he even claimed he was in jail.