sallym
TRUST RATING
Member since 10/18/2005
Reviews 2
Average Rating
Helpful Votes 0

Superior Plumbing Services

Posted on: 5/6/2014

My first call was to Superior!

Seth (JP505964) showed up on time, was polite and professionally dressed. He pinpointed our problem, gave us options and applied a temporary "fix" since it turned out to be HVAC related and not a plumbing issue after all. The price to diagnose was a little high, but I know he is just the messenger. Overall we are pleased with the service and will use them again if we ever really do have a plumbing problem in the future.

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Even One Star is too much to give this company!!

Made online appt. They called to confirm. No one showed. I called back several hours later -- by using redial on the number THEY CALLED ME from. They never heard of me and had no record in their system. They didn't know who would have called me. (Guess I just imagined the call and the fact their number was on my caller ID and ironically is the SAME number as on this ad???!!!) The next day they called to confirm they would be out "during the times I requested" to make it sound like they were doing me a big favor. I called back and told them I already found someone else. They said I made appt for that day, NOT day before -- and again could not explain who had called me. Made it sound like I was wrong???!! HA! If you use these people, you will be sorry.... I normally just go away quietly and take my business elsewhere but these people really ticked me off. I don't need my dryer that badly!

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