Top_Dog
TRUST RATING
Member since 3/31/2007
Reviews 1
Average Rating
Helpful Votes 0

Rain Dance

Posted on: 6/28/2007

Great Service & Friendly People

Carl came out and provided me with a quote for exactly what I wanted. He did not try to push me into having something else that I did not need. I paid the exact price on the quote and Carl and his team did an excellent job installing the sod and sprinklers. They were able to complete the project in less time without sacrificing quality. They only install top quality products (Hunter & Rainbird). I would recommend Carl and his team to anyone! Don't waste your time calling anyone else. 6/17/07 (Update) - I called the company on 6/14/07 and asked them to come back out and look at the sprinklers I could not adjust. I was told that they were so busy, he did not know when they could come back out. Carl asked me to call back on Wednesday 6/20/2007 to find out when he can come out if he does not contact me first. I waited and did not hear from Carl. I did some research and found some replacement sprinkler heads from Hunter at a local irrigation supply store. I purchased them and replaced about 10 sprinklers with them. Coverage is 100 times better! Only problem is that dirt got into a water line. I called Carl 6/28/07 and he came out today to take a look at the line. He replaced part of the line for no charge and now all is working perfectly. I would recommend his business to others, but customer service (as far as response to problems)needs to be improved with existing customers. Overall, Carl is very experienced in the irrigation business.

  • Overall
  • Quality
  • Service
  • Value