Yuck! - I feel dirty having been there.
This was the most horrible, awful experience I have ever had as a customer. The staff was rude, arrogant and actually laughed at my misery. The witheld information i needed to get my car back from them after it had been towed accidently causing me to drive all over town when what I needed was in my car. I was not allowed to go to my car and get the documentation they needed to release tt to me. HORRIBLE NIGHTMARE