I recently had a problem with my Mini-Cooper. Braxton repaired the vehicle in Oct. 2012. One(1) week ago the part from the dealer failed and the car needed another repair. Normally, the dealer will replace the part; no questions asked. This time they wanted the car towed in to examine the work done in Oct. 2012(all at my expense). Thankfully, Braxton refused to put me through that ordeal. They bought new parts and made the repair; all at their expense! Thanks Braxton for honoring your warranty.