IrisIris
TRUST RATING
Member since 8/31/2013
Reviews 3
Average Rating
Helpful Votes 0

Trutech Inc

Posted on: 5/16/2014

Watch your bills!!

Trutech did a great job years ago on bees, then later on rats, and more recently on moles. I do find them terribly expensive except for their initial, one-time visit years ago for the bees. The real problem has been with their billing department, a continual problem which I saw early on. From the beginning I made it my business to keep a watchful eye and even to call the company from time to time to be sure we were on track. When the moles were added to the contract, the billing became a nightmare: Telephone calls, emails, sorting through paperwork. Fortunately I had saved the paperwork, along with my notations. Trutech could not establish grounds for the bill but apologized profusely and continually for the confusion and length of time it was taking to sort it out. The office personnel seemed to be running the show, not the manager. I don't believe the bill preparer was trained in accounting. To my surprise, while we were still working on it, I received the same bill again. I telephoned and spoke with a different manager. After 40 minutes, we resolved to compromise – I, to stop the madness and he, because he admitted (and I admire him for his honesty) that there was no paperwork which would serve to substantiate the bill in question.

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Aquarama Pool & Spas

Posted on: 5/16/2014

Who DOES get service, call-backs, and attention?

I am a former customer and have been set to have my pool opened for days now. The first day they did call to say they were a day behind and had to reschedule and would come the next day. The next day no one came, and no one called but I called early in the day to ask, "Where do I fall in the schedule?" They said late afternoon, but added that a lot depended on the weather. Rain was predicted, but we had no rain until after 8 pm, so they could have come out after all. They did not telephone. The next day I called to ask, "When can I expect you, morning or afternoon?" They had not called me, but the answer was, "We cannot do it today, we'll do it tomorrow." I said I have something on for tomorrow myself. It would be better Monday. They seem to need a secretary or at least someone to step in and show some respect for their customers. I get the feeling that the bigger the pool -- the bigger the bill - the louder the customer demands -- that will be the customer who is bumped ahead of me. It is not at all the same shop that I knew and enjoyed.

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Clifford Morton DDS PC

Posted on: 8/31/2013

His Brochure Arrived Just In Time!

Dr Morton's brochure arrived just when I needed major dental work. Other dentists had described options which were either short-lived and/or expensive for the benefit I would receive. Dr Morton's approach made perfect sense. The result is a beautiful, comfortable, natural-looking denture. I had always feared the term “denture”, but am completely comfortable with its look and feel. Within minutes I was speaking clearly, and each day progressed to eating more comfortably. Dr. Morton is a person of high character. He uses the finest products and materials. There is no short-cutting or substitution; no shortage of preparation to ensure a perfect result. All procedures, including extractions, went smoothly and comfortably. The next morning I was up and about, doing housework! The shape and color of my teeth (denture), and the contour of my mouth, look and feel beautiful and natural. My smile looks much like it did when I was a young woman. I know that I look and feel my very best. Dr Morton's staff is dedicated – friendly, caring, and attentive (beyond the call of duty) – adding to the pleasure of each appointment, assuring comfort during each visit. If you happen to need a denture and are worried about its look and feel, do not worry. The finished product will make you proud and happy – that is, if you are a patient of Dr Morton.

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