mhardeman
TRUST RATING
Member since 9/13/2013
Reviews 1
Average Rating
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Select Floors

Posted on: 9/13/2013

Completely Satisfied

My wife I and I decided to re-carpet our whole house. We visited five different carpet companies, Select Floors being the fourth. When we arrived at Select Floors, Donna showed us some of their carpet but realized we were looking for something different so she got George to talk with me. After listening to me about wanting a good quality carpet, with medium thickness, stain resistant, and durable, he then showed us the Tuftex carpet out of California. My wife and I loved it. On August 13, my wife and I decided to go with Select Floors and then called them to do the final measurements for the carpet. George and Allison showed up the next day, did the measurements and then gave us the final price. George said the carpet would be coming from California and should arrive within 10 days. The next day, Allison called that the California Plant did not have the carpet available until September, then called back again and said they had gotten the Plant to rush the order and ship it to Select Floors on the 27th August. On the 28th, Albert and his crew showed up that morning to install our new carpet, who did an outstanding job. This is the kind of service I look for from a contractor, they listened to what we were looking for, showed us a product nobody else had, when there was a problem with the Manufacture, they somehow got the issue resolved, and then sent out an expert crew of installers.

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