I researched the companies on line, called each to see what they had to offer after explaining my living environment/floor plan, and compared costs associated with procuring and installing a home system. I built a spreadsheet so that I could compare apples to apples to determine which system was the best for our needs. By far, FrontPoint Security stood out. The only dilemma we had was the installation part but after watching a video on-line and the promise that they were a phone call away to help if needed, we decided to buy from FrontPoint Security. Within an hour of receiving the shipment on the promised date it was installed and put on line after calling FrontPoint Security to ensure all had been installed correctly. The system is easy to operate. We are very pleased with our total encounter with FrontPoint Security!