Member since 9/16/2013
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Roswell Transmission and Car Care

Posted on: 9/16/2013

Just hope it holds up

They repaired my transmission about 7 months ago. Took 6 days to rebuild the tranny. Tranny went out again a month ago and it was covered under the 2 yr warranty. Of course the rental car I had to get was not but that's expected. What wasn't expected is that it took them over 3 weeks to fix! No phone calls or updates on the progress of my car EVER....I had to call several times a week to get some excuse or promise of when it will be ready, which never came true. Totally different experience than when I initially brought the car there the first time. Not to mention I don't even know what happened as I never got an explanation as to what went wrong with the transmission. It felt like I was bothering them every time I called to see when my car would be ready. I didn't have to pay anything due to the warranty but the rental car was close to a grand for that period of time!

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