concernedmom1
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Member since 9/18/2013
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DEKALB TREE SERVICE posted on 9/18/2013
Choose a different tree service
Called dekalb tree to remove a tree that was leaning against the porch after a storm. They first quoted $7500. When my insurance agent told me that sounded like price gouging (as did two other tree companies who came out to give me estimates for other work i was having done), they lowered the price to $4500, which the agent said was still gouging. But because I am a single mother and was scared and upset, the agent reluctantly agreed. They did ok with removing the tree but had agreed to grind the stump and didn't. Two months later they came asking for a check but still hadn't ground the stump even after i called. Again I was told they would grind the stump and they didn't show up. They came when I wasn't home and harassed my teenage children for payment, even though the work wasn't completed. They have since been paid but the stump is still there. As a single mom, I clearly still have a lot to learn about how shady businesses take advantage of women who don't know any better. My advise - use a different tree company. Their practices are unethical.
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