spar2013
TRUST RATING
Member since 9/23/2013
Reviews 2
Average Rating
Helpful Votes 1

Comfort Specialists LLC

Consummate Professional!

Drew recently replaced our upstairs heat pump, which had been giving us problems since June 2012. After having numerous technicians look at the system without receiving the benefit of understanding exactly what was wrong with it, Drew was able to diagnose a failed TRX and resulting damage to our compressor. Based on the cost exposure, he recommended full replacement but because our system was only 7 years old, he negotiated a generous discount direct with the manufacturer and matched it. He installed successfully the new system, and my wife and I could not be happier with the result! Drew is highly competent, efficient, and most professional; even when I asked him repeatedly the same questions in an attempt to make a decision about the correct course of action, he remained composed and patient; he is profoundly empathetic, a trait not often seen in many professionals. I highly and without hesitation recommend his services!

Samson Handyman Service

Consummate Professionals!

Mark completed a job for our client on a rush basis. Our clients were selling their home and needed to have some repairs completed at the request of their buyers. Not only was the work completed in line with the terms of our agreement, Mark documented the repairs with before and after pictures. His prices were very reasonable, too. We look forward to continuing our professional relationship with Mark and Samson Handyman Services. I wish them the best of luck!