No one else for me
Sometime during a recent storm, I thought I lost a wireless cable modem. I asked Phil for a recommendation for a replacement but Phil came over to “just check things out.” Long story short, there was nothing wrong with the modem. Phil quickly determined the modem was ok, restored the wireless network, enhanced the security, and all the while, taught me the basics of my network.
I work in IT (but not networks!) and can state that Phil’s enthusiasm, helpfulness, and knowledge is remarkable because it is rare in the IT world. I am happy to be an advocate for him - and his neighbor!