Member since 9/30/2013
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Granite Transformations

Posted on: 9/30/2013

Couldn't even get off the ground...

I tried to get GT to come out and give an estimate. I was asked if I was married and answered yes, and was then told that both me and my wife would have to be there for the estimate. I find that very odd, I just want someone to come tell me what my options are and the price range I'm looking at. Me and my wife both work, but I'm able to work from home certain days during the week and wanted to get this taken care of then as our weekends are typically very full. I was told flatly that this was the company policy with no other explanation beyond that. Perhaps they want both people there so they can hard sell them, similar to a time share. I can't think of any other valid reason when the customer has requested otherwise. Very disappointed with this experience.

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